Privacy Policy

Your privacy is important to us. We've developed a Privacy Policy that covers how we collect, use and store your information. Please take a moment to familiarize yourself with our privacy practices.

1. Information Collection And Use

Shenzhen Bannama Technology Co., Ltd. is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or share your information to anyone or any third party outside of our organization.

We will use your information to respond to you, regarding the reason you contacted us. You may be asked to provide us with your shipping address and phone number after you place the order. It is required for the delivery document to ensure the products can arrive successfully.

The personal information we collect for orders allows us to record the orders correctly. We have an online system to record each order (order date, customer name, product, shipping address, phone number, payment number, shipping date, and tracking number). All of this information is stored securely so we can refer back to it if there are any issues with your order.

For private label and OEM customers, we have a strict policy to not share any of this information.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

2. Automatically Collected Information

When you browse our website, our web server may gather non identifiable log based data automatically, including your IP address, browser software type, operating system, access timestamp, and pages you visit. This anonymous dataset helps us analyze website traffic flow, troubleshoot technical issues and optimize overall site performance.

3. Cookies and Tracking Technologies

We deploy cookies and comparable tracking tools to improve your browsing experience, save your preference settings and run website usage statistics. Cookies are small text based files stored locally on your visiting device. Both session cookies (erased upon browser closure) and persistent cookies (kept over multiple visits) are used on this website. We also implement third party tracking cookies supplied by Google Analytics for website performance evaluation. You are able to turn off cookie functions within your browser configuration. Please note that disabling cookies may cause partial site features to behave abnormally. You can also adjust your cookie approval choices through our on site cookie consent banner.

4. Third Party Service Providers

We engage trusted third party vendors to support website operation, including web hosting services, email delivery systems and analytics platforms. All external service providers are bound by confidentiality obligations and may only process your personal data for agreed upon business purposes. We will never sell your personal data for commercial gain.

Data Retention Your personal data will only be kept for the practical business purposes it was collected for, such as handling your inquiry or managing your order. Once such business purposes are fulfilled, we will securely delete or anonymize your stored personal information.

5. Children’s Privacy

Our website targets business oriented clients and is not intended for users under the age of 16. We do not intentionally collect personal information from minors.

6. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.

- Change/correct any data we have about you.

- Have us delete any data we have about you.

- Express any concern you have about our use of your data.

7. Security

Shenzhen Bannama Technology Co., Ltd. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

8. Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +8613510757965 or via email to feifan.bannama @kingbeefixtures.com.

9. Our Company Commitment to Your Privacy:

To make sure your personal information is secure, we communicate our privacy and security guidelines to all our employees and strictly enforce the privacy safeguards within the company.